Privacy Policy
Effective Date: June 9, 2025 | Nexus Financial and Technology, LLC
Contents
Nexus Financial and Technology, LLC ("Nexus FinTech," "we," "our," or "us") operates nexusfintech.io and is committed to protecting the privacy of visitors to our website. This Privacy Policy describes what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described here.
We serve clients across Alaska, Alabama, Arizona, Florida, Georgia, Hawaii, Kansas, Kentucky, Michigan, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, and Wisconsin. Where a state in which we operate requires specific privacy protections or disclosures, we comply with those requirements as applicable to residents of that state.
1. Information we collect
Information you provide directly
When you submit a consultation request through our contact form, we collect the following information:
- Full name
- Email address
- Organization name
- Your role or title
- Phone number (optional)
- A description of your situation or the nature of your inquiry
We do not require you to create an account or provide payment information to use our website.
Information collected automatically
When you visit nexusfintech.io, certain technical information is collected automatically by our hosting infrastructure and any analytics tools in use. This may include your IP address, browser type, device type, referring URL, pages visited, and the date and time of your visit.
2. How we use your information
We use the information we collect for the following purposes:
- To respond to your consultation request and communicate with you about our services
- To assess whether and how we can assist your organization
- To improve our website and understand how visitors interact with it
- To comply with legal obligations applicable to our professional practice
- To protect the security and integrity of our website and business operations
We do not sell your personal information to third parties. We do not use your personal information to deliver targeted advertising.
3. Third-party services
Our website uses the following third-party services, each of which may collect or process data in connection with your visit:
Cloudflare Pages
Our website is hosted on Cloudflare Pages. Cloudflare may collect technical data such as IP addresses and request logs as part of its content delivery and security services. See Cloudflare's Privacy Policy.
FormSubmit
Consultation requests submitted through our contact form are processed by FormSubmit (formsubmit.co), which transmits your form submission to our email inbox. FormSubmit receives the data fields you submit. See FormSubmit's Privacy Policy.
Better Business Bureau (BBB) accreditation seal
Pages on our website display our BBB accreditation seal, which loads a resource from seal-columbia.bbb.org. This third-party resource may set cookies or collect technical information in connection with your visit. See BBB's Privacy Policy.
Google Fonts
Our website loads fonts from Google Fonts (fonts.googleapis.com). Google may collect your IP address when fonts are requested. See Google's Privacy Policy.
Analytics and site measurement tools
Our website may include tags or scripts placed by third-party analytics and site measurement providers. These third parties — not Nexus FinTech — independently collect information about your visit, which may include pages viewed, time on site, and general geographic location derived from your IP address. We do not control how these third parties collect, store, or use that data. Each third-party provider's own privacy policy governs their data practices. You may opt out of data collection by certain analytics providers, such as Google, by installing the Google Analytics opt-out browser add-on.
5. Data retention
We retain information submitted through our contact form for as long as reasonably necessary to respond to your inquiry and maintain records of prospective and existing client communications. Contact form submissions transmitted through FormSubmit are delivered to our email inbox and retained according to our standard email records practices. We do not retain personal information longer than necessary for the purposes described in this policy, unless a longer retention period is required by applicable law or professional standards governing licensed accounting and financial advisory services.
6. Security
We take reasonable technical and organizational measures to protect the information collected through our website. Our website is served over HTTPS and hosted on Cloudflare's infrastructure, which includes DDoS protection and encryption in transit. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.
7. Your rights
Depending on where you are located, you may have certain rights with respect to your personal information, including the right to know what information we hold about you, the right to request correction or deletion of that information, and the right to opt out of certain uses of your data. To exercise any of these rights, please contact us using the information in Section 11. We will respond to verifiable requests within the timeframe required by applicable law.
8. State-specific rights
Because we serve clients across multiple states, the following rights may apply to you based on your state of residence.
States we serve
- Residents of AK, AL, AZ, FL, GA, HI, KS, KY, MI, NC, NJ, NY, OH, RI, SC, TN, and WI may have rights under applicable state law, including the right to access, correct, or delete personal information we hold about them
- Contact us to inquire about your specific rights
We do not sell personal information as defined under any applicable state privacy law. To submit a privacy rights request, contact us at info@nexusfintech.io. We will verify your identity before processing your request and respond within the timeframe required by your state's law.
9. Children's privacy
Our website is directed to business and organizational decision-makers and is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Voluntary submission of information
Providing personal information through our contact form is entirely voluntary. You are not required to submit a consultation request or provide any personal information to browse this website. If you choose not to provide the requested information, we will simply be unable to respond to your inquiry or schedule a consultation. There are no other consequences for choosing not to share your information with us.
12. Do Not Track
Some browsers include a Do Not Track ("DNT") feature that signals to websites that you prefer not to have your online activity tracked. Our website does not currently respond to DNT signals. If you wish to limit tracking, you may do so through your browser settings or by declining non-essential cookies when prompted by our cookie consent banner.
13. Complaints
If you believe we have handled your personal information in a manner inconsistent with this Privacy Policy or applicable law, you have the right to submit a complaint. Please contact us directly first so we have the opportunity to address your concern. We will respond to all complaints within a reasonable timeframe. If you are not satisfied with our response, you may have the right to escalate your complaint to the appropriate state attorney general or consumer protection authority in your state of residence.
14. Contact us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us at:
Nexus Financial and Technology, LLC
Privacy Inquiries
Columbia, South Carolina
Email: info@nexusfintech.io
Website: nexusfintech.io